At Junco Materials, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website https://materials.juncosports.com.

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1. Information We Collect

We may collect the following types of personal information when you:

a. Submit an inquiry via:

• Landing page forms
• Product page inquiry forms
• Shopping cart (cart) submission

Collected data may include:

• Name
• Email address
• Phone number
• Shipping/receiving address
• Company type or business category
• Inquiry message and product preferences
• File attachments (if applicable)

b. Register for an account:

• Username and password
• Email address
• Profile and shipping addresses
• Order and inquiry history

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2. How We Use Your Information

We use the information collected for the following purposes:

• Respond to your inquiries and quotation requests
• Fulfill sample or product requests
• Provide customer support and consultation
• Improve website functionality and user experience
• Send order-related communications
• Allow you to manage your account, orders, and addresses
• Comply with legal and regulatory requirements

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3. How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

• With trusted service providers (e.g., hosting, customer service tools) under confidentiality agreements
• If required by law or to protect our legal rights
• In the event of a business transfer or merger

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4. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Modify your shipping address, email, or password via your account
• Request data export or erasure by contacting us
• Opt out of marketing emails at any time

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5. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online platform is 100% secure, so we encourage strong passwords and account protection practices.

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6. Cookies & Tracking

We use cookies and similar tracking tools to:

• Enhance website performance
• Understand user behavior and improve UX
• Remember user preferences (like login state or cart contents)

You can manage cookie preferences via your browser settings.

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7. Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal data from minors. If you believe we have, please contact us for prompt removal.

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8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or requests related to this Privacy Policy or your personal data, please contact us at:

Junco Materials
Email: materials@juncosports.com
Website: materials.juncosports.com